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How rightsholders can maximise revenue with corporate hospitality in sports

Written by Infront | 17 July 2025 10:35:06 Z

Fine food, a glass of something and a good view of the action. That’s the common view of corporate hospitality in sports. However, it is also a proven lever for driving revenue, deepening sponsor relationships and creating meaningful B2B opportunities. As rightsholders look for new ways to diversify income and add value for partners, hospitality offers an underused (and often misunderstood) solution.

In short, the right design and delivery of a complete corporate hospitality strategy in sports can bring a wave of benefits for all sides: rightsholder, sponsor and guest.

The rightsholder opportunity in corporate hospitality

The market for premium experiences at live sport continues to grow. While exact figures vary, reports suggest that corporations globally spend billions each year on sports hospitality, seeking to entertain clients, reward staff, and network in an environment far removed from boardrooms. According to Credence Research, the global sports hospitality market can be valued at $16–17 billion in 2024, with forecasts projecting it will reach $85 billion by 2032.

At a national level, the Rugby Football Union in England generated £70.8 million in hospitality revenue in 2022/23, its highest ever. Elsewhere, Formula 1’s premium Paddock Club has similarly seen record attendance and revenues post-pandemic.

Essentially, rightsholders are sitting on physical and commercial prime real estate. Hospitality offerings range from VIP seating and light catering to full-blown, all-inclusive experiences with exclusive access, co-branded zones, and tailored concierge services.

Done right, these packages can:

  • Drive incremental revenue through tiered pricing
  • Strengthen sponsor relationships with exclusive add-ons
  • Offer new inventory for brand activation

Crafting a winning strategy for corporate hospitality in sport

Mapping the venue journey (pre-arrival to departure)

A successful corporate hospitality strategy starts well before the start of the event. Consider:

  • How do guests arrive?
  • Is access simple and premium from the outset?
  • Are they guided intuitively through the venue?

VIP touchpoints should be consistent throughout. This includes digital invites and branded check-ins to signage and exit experiences (should they ever wish to leave your perfect hospitality space), the journey must feel thought-through the whole event to maximise brand visibility and client engagement

Operational excellence: staff, F&B and logistics

The perception of luxury often rests on operational basics.

Behind the scenes, this means:

  • Well-briefed staff who understand client service
  • Food and beverage aligned with brand tone and audience expectations
  • Compliance with local regulations, evacuation routes, and infrastructure needs

Designing VIP experiences that brands crave

If a brand has clear goals about their expectation of sports sponsorship, that should include a premium VIP hospitality strategy that goes beyond logo exposure. That will likely include:

  • Exclusive access: Locker-room tours, meet-the-player moments, behind-the-scenes access
  • Co-branded elements: Signage, digital integrations, personalised gifts

These experiences are extensions of brand storytelling and client engagement. They also make the event more memorable for guests.

Best practices and common pitfalls in corporate hospitality for rightsholders

Even the most ambitious hospitality concept can falter without the right foundations. Rightsholders need to strike a balance between flexibility and consistency to create standout experiences while maintaining operational control and commercial viability.

The most successful programmes tend to share a few essential traits:

Best practice checklist

  • Clear, tiered pricing structures that reflect guest value and create upsell opportunities
  • Scalable staffing models to match demand without compromising service
  • Full compliance with venue requirements and local regulations
  • Cohesive branding across all touchpoints, from visuals to service tone
  • Well-defined KPIs, with tools in place to track engagement and feedback

Equally important is knowing where others go wrong. Several common missteps can quickly erode the effectiveness of a corporate hospitality programme.

Common pitfalls

  • Under-pricing lower tiers. This can lead to overcrowded spaces, diluted experience and poor return on investment
  • Over-customisation which drains resources and makes delivery harder to replicate across events
  • Data gaps that fail to capture valuable insights on guest preferences, behaviour and potential leads

Enabling business development via sports corporate hospitality

The right strategic approach, properly aligned by a brand’s representatives, is the part that turns hospitality at sports events from an entertainment tool to a commercial one.

Turnkey event packages

Having ready-made networking sessions, agenda inserts or speaking opportunities as part of a package takes the thinking beyond the match and creates context for connection.

Tech integrations

Digital check-ins, real-time engagement tools, interactive leaderboards or competitions can create additional value for brands and data for you through digital touchpoints

Post-event analytics

Post-event reporting allows rightsholders to offer real value to sponsors and partners, backing up the experience with hard data and actionable insights.

By capturing and analysing what happened on the day, you can:

  • Provide sponsors with a clear profile of attendees, including demographic and behavioural data
  • Demonstrate content engagement and brand visibility through interactive or digital activations
  • Offer detailed reports on guest interactions, feedback, and follow-up opportunities for sales teams

How brands can leverage corporate hospitality in sports

From the brand perspective, the key to effective hospitality is aligning spend with broader marketing or client relationship goals. Once again, that comes back to the strategy. It needs to account for four key aspects:

  • The audience you want to host
  • Tiers that align with relationship value
  • Brand presence and integration options
  • Clear objectives (lead gen, retention, awareness)

FAQ

What’s the ROI for a rightsholder on VIP experiences?

Hospitality can generate direct revenue through sales and indirect value through improved sponsor retention and upsell opportunities.

How can I track success of a brand activation?

Pre-defined KPIs, digital engagement tools, and post-event debriefs are key. Capture both qualitative and quantitative data.

What lead times are required to sell out corporate hospitality packages?

That depends on the event size and offer complexity, but early planning and clear tiering help build urgency and structure.

Done right, hospitality becomes an integral part of a brands commercial strategy to sports sponsorship. For rightsholders, it drives revenue, strengthens partnerships and creates a space where sport and business intersect. When executed well, it offers brands a platform for meaningful engagement and a clear return.

If you're looking to rethink your hospitality approach or want support in designing experiences that deliver, we’re here to help.

In practice: Corporate hospitality at IIHF

At the IIHF Ice Hockey World Championship, Infront curates a dedicated VIP experience across all 64 games. These aren’t for sale, but designed exclusively to welcome our sponsors, guests and partners to experience the event first-hand. The offer includes top-tier seats, a separate VIP entrance and a bespoke hospitality area with premium food, drink and branding.

“It’s not about luxury for its own sake – it’s about creating the right atmosphere,” says Isabelle Kaufmann, who oversees the Infront  VIP Hospitality project at Infront. “We’re building a space where partners can relax, connect and enjoy the action in comfort.”

While this isn’t a commercial offer, it still demonstrates many of the above principles, from consistent touchpoints to thoughtful venue flows and post-event feedback.

“It’s not just about setting up a nice lounge. We review what worked, refine the setup for each venue and create something that feels truly considered.”